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♡ F.A.Q ♡
IS MY WIG 100% HUMAN HAIR ?
Yes, our wigs are made from 100% real virgin and raw Indian hair, which means that the cuticles are aligned in one direction, preserving the hair's natural quality and ensuring a more realistic look.
HOW LONG DOES YOUR WIGS LAST ?
Virgin hair wigs lasts up to 4 years
Raw hair wigs last up to 6+ years
CAN I CUSTOMIZE MY WIG ?
Yes, Customization options are available, including changes to color, length, and cap size. please contact me directly, click contact us on website and include a very detailed message stating your desired look you will get a response within 48 hours.
WHAT ARE BLEACHED KNOTS ?
Bleached knots refer to the process of lighting the tiny knots at the bases of the hair, making them less visible and giving a more natural appearance on the scalp.
♡ SHIPPING ♡
HOW LONG IS SHIPPING ?
We offer three shipping options to cater to your needs:
* Economy: 5 to 8 business days, and its FREE!
* Standard: 3-4 business days, for a flat rate of $5.99.
* Express: 1 to 2 business days, at $19.99
DO YOU SHIP INTERNATIONALLY ?
Yes, we do! We're happy to ship our wigs to customers around the globe. Please be aware that international shipping times and cost may vary depending on the destination. You may also be responsible for any custom duties or taxes levied by your country.
HOW CAN I TRACK MY ORDER ?
You will receive a tracking number via email 24 hours after your order has been shipped. you can use this tracking number to monitor the progress of your delivery o. the carrier's website.
♡ REFUNDS ♡
WHO PAYS FOR RETURN SHIPPING ?
WE DO!!!
DO WE OFFER REFUNDS ?
NO. We do not offer refunds because all wigs are custom made to the exact liking of what you order.
WHAT IF MY ITEM IS DAMAGE ?
Please contact our customer service team via email immediately with photos of the damage. We will arrange for a replacement, and cover the return shipping.
CONTACT US
Not what you are looking for? Contact us and we will reply back within 24 houres